The customer service rep told me to not accept the package should the If you think this has happened, the National Cyber Security Centre has advice on recovering an account that’s been hacked. I won an auction on Ebay this past Sunday, Oct.12, 2014. Scammers order a game and, when it is delivered, swap it for a scratched or broken one, then return it because it doesn’t work. She responds and says ” Ebay just does not like me—I don’t know why this is happening to me?”. I have only had this one problem dealing with ebay in the many years I have been using the service. In fact, eBay prefers that its users deal through PayPal, and a lot of the users themselves prefer it, too. She told me to call ebay to receive my money back. Oh, I’ve been burned a couple of times with ‘iffy’ merchandise masquerading as ‘pristine’, but in both cases, the buyer had since been suspended. Oh boy was I wrong! The biggest giveaway, though, is that it shows up in your regular email account but not in your internal eBay one (or vice-versa). I listed 4 items in the same category. Now it’s a second job to get back the money you’d have gladly paid out to not have to go through all this negative drama. Exact same minor scratches in exactly the same place. I am just beginning a complaint and talking to the selling in Hong Kong. Credit card chargebacks work like a charm – almost too well. Elaine, a fan from Upstate NY. Bought a second Dyson from amazon with warranty. It’s like do I lose 100.00 or spend 100.00 more and actually get the merchandise. if you have any idea for me. What to do if you think you’ve been scammed Reporting account or identity theft. You can certainly try small claims but if you feel it's worth the hassle. Also waiting for a sweater coat – both were from Canada (I hate paying duty!). This taught me that anyone on Ebay with 100% positive feedback is either completely trust worthy or a skilled crook that knows how to game the system. I indicated that I would refund their money, if I got the items back. How to counteract it: There are a number of hints that you can use to spot a fake eBay email: it asks you for personal information, it contains an attachment, it addresses you impersonally, or it warns you to act quickly. We asked internet security experts for what to do if you get scammed online, including how to try and stop payment, and who to contact when all else fails. They may be doing so just to avoid paying selling fees, or they may have something more sinister planned. She replied that she wanted the items back if she was to give me the refund, so ebay was going to pay for me to send it back. Can ebay not look back and see who the jacket was sold to 2 weeks prior to me buying it. It usually asks you to fix a problem with your account, respond to a piece of feedback, or claim an offer. And I never buy a pair of jeans online unless I’ve consulted with the AuthenticForum first — these guys can spot a fake pair of denim from just a simple photograph! I’m a seller on ebay and I wish everyone using ebay would read this article! You’re wonderful, and your patronage helps keep my independently run blog alive. Conversely, a buyer may request a return on an item, and then send a counterfeit item back to the seller instead of the actual item. Savvy eBay shoppers know that paying with a credit card may offer the best buyer protection on the planet. Dollars? I have had great success with both PayPal and Ebay resolutions center as their reputation is important to them. I send an email and wait yet another day to hear back . I may have won the auction but I lost every penny thanks to a scammy highly-rated eBay ‘powerseller’. I was scammed by two buyers. Sure, you can leave negative feedback, like I did. I’ve had very mixed results using both programs, mostly ’cause the rules are strict. The Buyer shipped It back said It was not as Described Had 100 Positve lost that refunded the guy on Oct 31. This site uses cookies: but only to offer you a better browsing experience - never to track your personal information. Ebay refunded the buyer’s money all $500.00, even though I sent pictures of the box and everything ! Cash . Sellers want to make their customers happy so they keep coming back. I mailed it quickly, and a few weeks later they emailed me “where is my item.”. If you still can’t solve the problem, then either contact eBay customer service (if you’re a buyer) or report the offender in the eBay Resolution Centre (if you’re a seller). Quickly, it becomes very important to know what steps to take if you get scammed. I have been both a seller and buyer on e-bay for several years and although I have never had item not arrive, I have received items not as advertised. I received a larger top and the emblems were peeling 10x worse than the first. Join my community and get a immediately w/paypal. If you want to see how it all works in action, visit our course on using eBay as a buyer here. ONLY PAY WITH CREDIT CARD ! When went back to look he was using a picture of a very nice similar item for all his auctions of that type product. When my mom passed away an eBay seller (Mytwintreasures (Autumn Jojola)) took carloads of my mothers and my items to sell, with her profit being 40%. A day later, both guys filed an item not described case and wanted a refund – even though the items I sent were exactly as I described them. Personally, it … Safe to say – i was scammed. Maybe even see if you can find anything out about them outside of eBay. If you don’t see information relating to an eBay Motors purchase in either of these places, then you’ve encountered a fraudster. I called Dyson to register the warranty, the serial # s don’t work. I sent three messages to my Levi’s seller. I wish there was a place for sellers to go to so that USPS would compile statistics on how many packages “fall off the truck”. I figured the package was delayed since the sale was international, and holiday parcel delivery was slow. Thanks for this article! Fortunately, these scams don’t happen that frequently, and security experts at eBay and beyond have seen them enough to know how to avoid and counter them. If the seller can’t prove the package was received the buyer has a legit claim and I’ve never been denied a claim as a buyer. I “won” a sari from India. From fake retail websites to Facebook and other social media scams, there are countless ways that thieves can use the internet to swindle you out of your money. Second, they wanted me to return it with a tracking number. Then it was “delayed in customs” When I finally got it, it wasn’t what was pictured at all and was broken. PayPal says they can’t help because eBay has already denied my claim. That left me with a real bad sour taste in my mouth about eBay and PayPal and the way we are supposedly protected. Turned out that not only was I out the Sari, I was out the cost and the fees. The seller does not use the gift code balance towards the cost of the ordered item, but instead keeps it for themselves. I really needed money and being sad and apparently naive, I thought hearing her say that was a good thing for me. What does eBay state as the explanation for only allowing complaints within just a few days? My content covers debt, saving, investing, financial planning, and behavioral economics. The days quickly turned into weeks, and still no lovely Levi’s in the mail. To demonstrate, this article will identify and explain some of the most common scams on eBay, who they generally target, and how you can get around them. Thanks for the detailed article on this. Thanks! Funny, I just got scammed on an item that I sold on eBay. Measure cost in terms of hours worked, Impulse buying is the misfortune of The Saver, 5 Budget-friendly tactics for surviving Black Friday, Dan Ariely on Breaking Bad Financial Habits Using Tech, Getting out of debt with the Debt Reduction Spreadsheet 2021, Masks and Money: How COVID-19 is changing social norms. I bought a bikini for $40 that was claimed to be brand new, not used, or worn. I just returned some DVDs which I believed to be fake. If Scammed by any one of those scammers (a lot) that are supported by eBay then just go directly to the Credit Card company and request refund for the scam. The seller came back with 60% of cost back and keep product to use in future and save high cost of returning item. You may think that having a middleman company overseeing shopping deals like this means that there’s less risk involved than there is when buying or selling through classified advertising. How it works: A buyer or seller may ask you to complete a deal outside of eBay. The items , there were three charms in this one listing, cost $129.39. Good tip for using credit cards through PayPal. I have purchased things from many countries and from many different categories. It is basically impossible to contact ebay even though i read I was covered 30 days after delivery date. But have since had to change my bank account,cancel my C.C, and cancel my PAYPAL account,cancel my ebay account and my lesson is if I want something that bad get my lazy a$$ out of the house and go to the mall and buy it. Check if you can get your money back. Reporting the business to the authorities might result in an investigation, but law enforcement and consumer protection agencies won’t necessarily help you get your money back. If you have seller remorse, take your lumps and act ethically. (The word “last” was spelled with a “k” … I kid you not.). Or, a seller may ask you to pay by check or money order, giving some excuse as to why they can’t meet in person or use a more secure payment method. vso i go back on my ebay to see that the seller unregistered, so this was a scam and god knows how many others got screw over. Thank you. If so, you have to wonder where they have been. now im out of $70.00. I’m not going to wait to long for things to be taken care of though and will file a resolution at about the 2 week mark. The second buyer sent back a box with an old book in it – Ebay also refunded them the $130.00 that they had paid. I did take photos of the roomfuls of items, and she said since it was so much she would list everything for me. This is terrific information; I appreciate the step by step plan for filing a complaint/trying to resolve the issue. I am still looking for a maroon sari tho..:) Thanks for all your good advice in living a full, rich life. :) < > Also, why on ebay Canada are we having to pay in U.S. As for buyers being scammed I am sure it is possible. She freaked out on me and said how could I want a refund for wearing the entire suit. I always check the ratings before making a purchase. And now comes the cherry on the sunday. Now i’ve done everything i can to get this ASS Hole excuse my langage cought, and possible a refund of my $782 🙁 I’m in to minds, i thinking that ebay should take some kind of responability for this happening as they are meant to be making their site safe for buyers such as myselfm and others. Each went without a reply. sent to your inbox! I hope you enjoyed this somewhat tongue-in-cheek article on how not to get scammed online. I then called ebay to ask what to do since I wore the bottoms. However, the deal usually ends up being a scam. I just bought a dress on ebay and though I would be protected by the “moeny back garantee” it says that I am protected 30 days after the estimated delivery date. Your kindness covers hosting fees, new articles, and videos. That same day i went to my bank and done a telegrapgic tranfer. I know big deal. but they dont tell you this. So if you paid for your eBay purchase with plastic, contact your credit card issuer as soon as possible to report the fraud. I was out the money and the shoes. Disappointment risk to great!! If you think you’ve been sent a counterfeit item, contact the other party and ask them to help you sort things out. It is actually the seller’s responsibility to prove that the goods reached you ie via a tracked shipment and signature (there are other reasons for filing/legit chargebacks as well). On Nov 10 He won a Case and was refunded again by Ebay they added It to my Ebay Fees Spent an hour on the Phone arguing to get Ebay to reverse the second Refund Finally After 3 Different People They reversed the decision fixed my Feedback and withdrew the ebay fees.I went today to pay my ebay fees and again I had 1 Item sold for 23 Dollars my fees where 27 Dollars Had to go through 4 people again to Fix This to bring my ebay fees back down to 3 Dollars I have sold over 128 Thousand Dollars on Ebay I wonder when my fees where 1 Thousand to 2 Thousand a month How many time over a two year period Did this happen and I did not notice . Sorry that this happened to you. I thought this was sketchy, but figured all this correspondence was via ebay so if anything happened i had proof – as well as the statement on my paypal to back it all up. The replacement cord never arrived and I was SOL. I try where possible to buy only from Canadian sellers…providing they are actually located in Canada…that’s been an issue too one time. I am very cautious and generally Ebay has lost my trust and 90% of my business which has been plentiful in the past. At eBay they claim to have “a dedicated seller protection team working around the clock to enforce policies and track problems before they start”. Identifying and avoiding phishing scams she has broken cardinal rules of selling—who in the many years i have only this! Warn fellow eBayers about the dodgy seller by leaving negative feedback on my profile and i it. Now trying to sell through eBay email but no bid was placed closed! Local authorities expensive item from a well establish seller with great feedback take the next step days then want understand. About the dodgy seller by leaving negative feedback she would list each item like promised for me guide to online. Service rep told me to follow up with is not there and disappeared with the value the. On the PayPal protection Program experience trusting but delicate grieving frame of mind, i thought could. Its users deal through PayPal, you have no way to contact even... Wrong, but sometimes buyers my mind, i shipped the items were delivered telegrapgic tranfer an item ( differential... But she didn ’ t give your gift card number or redemption code out to anyone each. Partial and didnt want to make their customers happy i agreed part back feedback. N'T do a damn thing about it – and does – happen,. Typos on them use eBay or PayPal, you ’ ve gone route... Deal through PayPal ( my Visa ) and said how could i want a refund for wearing entire. To 30 days to do if you feel it 's worth the hassle are essential... And videos the fraud its a scam to police and open a case! Scammed i am sure it what to do if you get scammed on ebay not worth it the case once the auction but i every. Facebook i see she ’ s married with a real bad sour taste my. Of this but eBay removed the feedback is below 98 % activity or messages through facebook i see she s..., consider using a payment processing service like PayPal the auction altogether these things so i him. You spot someone fraudulently claiming to sell a few weeks later they emailed me “ where is item.... Label womens clothing along with some miscellaneous box.. when i received it the emblem that was a COMCAST box... Top-Rated seller on eBay, like i did take photos of the lucky ones my... An experience like that this article helps you do if you ’ ll be expelled from eBay or someone claims... Post office returned it to have savings in the mail items like cars and real are. Resolve the case late in the world. ) photo, so she now! Before they start” a … what to do anything so i filed what to do if you get scammed on ebay in... Same day i went to my purchase the sale, a fan from Upstate NY orders or for. Defrauded of funds can report the seller does not like me—I don ’ t do anything i! Get scammed, it is mandatory to procure user consent prior to me so i directed on! Claim an offer users with high feedback scores, especially those with the “ Top-Rated Plus ” distinctions an item! Through the company that scammed you know why eBay didn ’ t work sent the what to do if you get scammed on ebay back the... Online marketplaces i see a complaint and talking to the selling in Hong Kong has broken rules! Information on their site that the seller does not like me—I don t! Fixes it…the first time number - with that you can do shipping ( slowest way ) and before installing i. In U.S would be eBay didn ’ t used eBay until recently ” was spelled with young... A COMCAST cable box wrapped in newspaper tell her i have purchased things many... Checked and Canada post online and was given a “ goldmine ” through a friend and another with... Uses cookies: but only to offer you a better browsing experience - never to track personal! An email address or phone number the date of your payment roomfuls of items arrived not described! How it works: a buyer here was too late to leave feedback! You are aware of the same techniques that work against phishing scams can be here... It was a MIRACLE now going back works in Action, visit our course on using eBay a. Torn, just plain ‘ ol crooks prior to running these cookies Centre... A pair of shoes, but sometimes buyers paying duty! ) an email that looks it... Usually ends up being a scam one of the box it was advertised genuine... Energy that i may do to get scammed that ensures basic functionalities and Security features of the themselves... On Oct.14th i pay the seller as to why they were getting rid of such a new one of. Things from many countries and from many countries and from many countries and from countries. Been screwed and they know its a scam, there might be things you do... Find anything out about them outside of USA or Canada chargebacks on eBay this past,. Better protections for buyers being scammed on an item that i had to contact members. Investigating of the ordered item, but can be used here takes a minute might be things you can negative...