Together, Nest and Yale have crafted a tamper-proof, connected lock that... $299.00 - $299.00. Usually, pressing the button on the Connect and reconnecting the lock brings it back online, but a few days later it will go back offline again. Any time the line is blocked by something big or heavy, it might be causing interference. - Even if your lock is offline, most passcodes will still work. Hardest part - had to slightly adjust strike plate - took 2 minutes. However, if there’s an issue, you can simply reinstall your old lock and get installation help. By using our Services or clicking I agree, you agree to our use of cookies. Thick walls, furniture, appliances, and other electronics can reduce the range. By Richard Baguley 29 April 2019 Programming and use of lock is not possible until this step has been successfully completed. I can still enter codes through the app and they appear to still work even when the lock is offline. - Even if your lock is offline, most passcodes will still work. Nest x Yale lock keeps going offline. * Give people you trust a unique passcode and get alerts when they come and go. Page 2 Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. The problem is caused by firmware versions 1.52.237743 and 1.52.23895, either of which can cause the Nest Guard or Nest x Yale Lock to drop offline. Use the Nest App and unlock your doors from anywhere and know who's at your door. And the Nest x Yale Lock works with the Nest Secure alarm system. Press Creating a Master Passcode must be performed upon installation or after resetting the lock to factory default. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. So will the thumb turn inside your home. The Nest x Yale lock keeps dropping it's connection (maybe other devices are too; I don't know). The Yale Pro™ SL is a key-free touchscreen deadbolt with Z-Wave Plus built-in, offered through our pro channels. Designed for the Home. No picked locks. So will the thumb turn inside your home. When the app is not working there is probably something amiss with the Nest Connector and will indicate ‘Offline’ on your phone. Wi-Fi. Nest x Yale lock CONSTANTLY going offline within the app. 2. So will the thumb turn inside your home. However, you may not be able to lock or unlock it using the Nest or Home apps, and if you have created temporary guest codes, they may also stop working. Visit Nest’s support site and search on “Troubleshooting when Nest Guard disconnects or is offline in the  app.”. Built for the Pros. Additional passcodes and further programming can be done in the Nest app. I give up now. I will never be able to lock/unlock my door from my phone and that's OK. Recognizing the lock using Nest app and QR code was simple. Your Google Nest × Yale connects to the internet through a Google Nest Connect or Google Nest Guard in your home. That means there's an issue between the Nest Connect and the Lock? Nest x Yale Lock (Kincaid Bundle) (YRD540) The connected lock for a more secure Nest home. Rated 5 de 5 de vsummerf par Yale Smartlock with Nest Connect Easy install, Nest application is easy to download and setup. Your Connect or Guard then uses Wi-Fi to send information from your lock to the Nest app. Get Tech Support 1-833-202-2695 Enterprise Solutions › Nest Yale Lock Review( 2 Months With The Lock) - Duration: 10:26. Nest x Yale Lock Limited Warranty Yale, the “Warrantor”, extends the following LIMITED WARRANTY to the original purchaser of the Nest® x Yale® Lock ordered, delivered, and installed in the U.S., or Canada (herein the “lockset” or “locksets”): 1. Learn how to link your Nest x Yale Lock security device with Google Assistant using the Google Home app. If you received a low battery alert, use a fresh set of standard AA batteries. Even if your lock is offline, most passcodes will still work. Buy The Nest x Yale Lock. Together, we've made a tamper-proof, key-free deadbolt that connects to the Nest app. I followed the instructions to from Nest to reset, and then eventually factory reset. But I still have the problem of my lock going off line, sometimes every hour, sometimes a little less than that. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. So will the thumb turn inside your home. I've posted about my epic saga with Nest. Get an answer from an expert on the Google Home Help Forum. Satin Nickel. The Nest Connect is about 4 feet from the lock. Look at the Nest app home screen and see if your Guard says “Offline.” If so, you’ll need to get it back online. Your lock doesn’t use Wi-Fi. … If you have a Nest x Yale Lock, you will be able to lock or unlock it using a code on the device keypad. If your lock is offline, there are still some ways you can lock and unlock your door. This is a Review of the Nest x Yale Lock, a smart lock that integrates seamlessly into your Nest Ecosystem. Safes . ELECTRONIC COMPONENTS. Take off the battery cover, and remove the batteries from your lock. Up until a few weeks ago it had been working perfectly, but now it won't stay online. We'll walk you through the entire reset process. Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. Refer to the following programming instructions if you are not pairing the lock with the Nest app or for reference. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. - Even if your lock is offline, most passcodes will still work. Once installation is complete, download the Nest App to add the lock to your Nest account. … They finally sent me a new Nest Connect, thinking the old one was faulty. It's a little further, more like 10 feet, but still should work. Meet the secure, tamper-proof lock from Nest and Yale. Most Locks Are Made For Keys. Touch the Yale logo to begin. Instead, it uses a low-power connection to talk to Connect or Guard. Nest-Yale Lock goes OFFLINE every few hours, what explains this? 10:26. Lock the door with a tap. Discussion on Google Nest products, including installation and configuration. No idea why. What else can be done? Today, I finally did factory resets and then set everything up. Then about 5 days in, when i was away for two days, the lock went offline. It could be noise from the electric outlet. They finally sent me a new Nest Connect, thinking the old one was faulty. It does not directly connect to Wi-Fi. To get a professional to help install and set up your Nest products, contact our installation partner, OnTech. Smoke Alarms. Simple Installation – Replaces your existing deadbolt in minutes, with just a screwdriver. This is ridiculous. Now off all day. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. I have done all the troubleshooting steps within the app. My best theory is that the Nest Connect has issues staying online, but I can't explain why. Since your lock gets its internet connection from your Connect or Guard, first check if the connecting product is offline. Nest x Yale Lock. Regarding the issue of troubleshooting, chances are high you will encounterproblems during the setup process – although it is something the manufacturer is working on improving. If you forget, you'll get a reminder. Lock . I will try a new outlet and see if that works. Thanks for the idea. Learn more about locking and unlocking. Lock. Troubleshooting when your Nest × Yale Lock disconnects or is offline in the Nest app, Tell us more and we’ll help you get there, If your lock is having trouble reaching Guard or Connect, it will appear as. If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. P/N YRD540WV Rev 2 2 Enter 4-8 digit Master Passcode. It's not because there's bad internet. Sunny Indie Gaming 10,260 views. Install the deadbolt. I've spent countless hours on the phone with them walking through issues with the lock. Introducing the Nest x Yale lock Get started Explore features and settings Fix a problem Warranty, manual & returns. When I click on the Nest Connect, it says the last contact was "now," so I think it's getting a good connection between the Wifi router and the Nest Connect. Lock Features: Key Free Deadbolt - It’s secure and tamper-proof. But this isn't what I paid for and I am not happy about it. It uses a Nest Connector or Nest Guard in your home. Wi-Fi. So i bought the Nest Yale lock and installed it with my neighbor. I've spent countless hours on the phone with them walking through issues with the lock. Confirm that the connector is on. Note that the Master Passcode may also need to be set within the app. Performing a factory reset on the Nest × Yale Lock is a little complex. Here's a previous thread. We appreciate your patience and understanding during this time. No lost keys. These messages might include error numbers like T030 or T026, failing to connect to the lock when trying to setup the system, something going wrong, or failing to find the product. Even if your Connect or Guard is in range of your lock, something may be interfering with the connection. Smoke Alarms . We are experiencing longer than normal wait times for support. Yale Real Living®Assure Locks, the next generation of electronic residential locks from Yale, provide versatility and convenient access. Hi Jr, Here are some things to keep in mind if your lock is offline: - If your lock is having trouble reaching Guard or Connect, it will appear as Offline in the Nest app. So will the thumb turn inside your home. How far is your nest connect from the lock? Even if your lock is offline, most passcodes will still work. Functions or Features. Press J to jump to the feed. What a product. Wait a few minutes to see if your lock comes back online. Even when it's not working, the Google Wifi app (I use a Google mesh network) tells me the Nest Connect is connected via a 2.4Ghz connection to the mesh access point just a few feet away. Learn about Wifi products Get started Features and settings Fix a problem Warranty, manual & returns. Here's a previous thread. I bought the Nest x Yale lock with the Nest Connect a year or so ago. This indirect connection helps your lock conserve battery power. Utilisez l'application Nest pour déverrouiller vos portes où que vous soyez et savoir qui se trouve à votre porte. Unboxing and installation of Yale Lock (with Nest connect).Buy here: https://amzn.to/2HgCVrY Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. As long as your lock is offline, it won’t be able to send alerts or information to your phone. Yale Pro SL. Press question mark to learn the rest of the keyboard shortcuts. It's keyless, so you can lock and unlock the door from anywhere with the Nest app. This is my second Nest Connect, it was sent to me directly from Nest. It was working great. instructions on the lock. Today, I finally did factory resets and then set everything up. The Nest x Yale Lock is the key-free smart lock for your home. I have tried all of the recommended steps to fix the problem, but none of them work for more than a few minutes. Cookies help us deliver our Services. This Lock Is Made For People. When I click on the Lock, it says last contact was "13 hours ago," which is when it was last online. La serrure Nest x Yale est la serrure intelligente sans clé pour votre maison. Electronic components warranted TWO (2) YEARS. - Even if your lock is offline, most passcodes will still work. Draw an imaginary straight line between your Connect or Guard and your lock. Yale knows secure locks. Introducing Nest Protect Get started Explore features and settings Safety and certifications Fix a problem Warranty, manual & returns. I've posted about my epic saga with Nest. Auto Relock – It can lock automatically when Nest knows you’re away. Can you try a different outlet? Once the Nest x Yale Lock is paired with the Nest app, 20 passcodes will be available for use. Nest know the connected home. Nest X Yale Review: Best Smart Lock for Nest Users If you're invested in Nest's smart-home ecosystem, this is the keyless lock to get. Troubleshoot the Nest Connector: Your Nest X Yale lock does not connect to Wi-Fi directly. Here are some things to keep in mind if your lock is offline: The Nest × Yale Lock in your home works a little differently than other Nest products do. The Nest × Yale lock works with most standard doors. This site uses cookies from Google to deliver its services and to analyze traffic. 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