8. Contact Rinnai customer service. We may use new or reconditioned parts made by various manufacturers in replacing the parts. Rinnai is continually updating and improving products, therefore, specifications are subject to change without prior notice. The date of production/manufacture or age of Rinnai® HVAC equipment can be determined from the serial number located on the data plate. Rinnai Malaysia warrants products purchase from authorised dealers only. *Proof of Purchase is compulsory for validation purpose. The use of Rinnai solar collectors in conjunction with storage cylinders, solar pumps, gas or electric b. 5. The I- Series i060CN model features Rinnai’s exclusive self-cleaning stainless-steel heat exchanger coupled with a secondary flat plate heat exchanger. I contacted rinnai on the 12th July and was to hear from someone within 24 to 48 hrs later with warranty details, fast forward 1 month still hadn't heard from anyone I emailed rinnai 3 times with a reply once! All rights reserved. Use iLO Amplifier Pack Product Entitlement Reports to check your contract and warranty status for iLO Amplifier Pack managed devices. j.) Our policy is to honor product warranties and to perform services only on products purchased from an authorized Rinnai dealer and only accompanied by a receipt or proof of purchase. Distributor Warranty Parts Credit Request Please complete the form below to request a PARTS CREDIT ONLY. Rinnai Part Number RU199eP Item Weight 72.5 pounds Product Dimensions 22.05 x 14.76 x 33.86 inches Item model number RU199eP Is Discontinued By Manufacturer No Color RU199ep - Propane/11 GPM Style RU199eP /Propane /11 GPM Voltage 120 Volts Installation Method Wall Mounted Item Package Quantity 1 Included Components Water Heater Batteries Included? The model number is found on the data label on the water heater. Products sold on these websites or from these online dealers do not carry a warranty from Rinnai. All warranties (Old or new manual) will be honored as written in Statement 2. Warranty card is not transferable and not replaceable in the event of loss. Rinnai tankless water heaters and home heating solutions enhance the way your family lives. Warranty Terms & Conditions This Rinnai product is warranted to the original purchaser to be free from defective materials and workmanship under normal use, and any such defects will be repaired through Rinnai Sold Distributor (Lucky Flame Co., Ltd) or Authorized Dealers. Example 2 of Rinnai Serial Number Style 1. Where is Rinnai (M) Sdn Bhd located? The heat exchanger term is extended to 12 years when installed with a tankless isolation valve kit. Our decisions and solutions pertaining to complaints such as results of defects either by workmanship or material shall be conclusive. Write the model and serial number here to retain for your records: Model Number: Serial Number: INTEGRATED TEMPERATURE CONTROLLER Your model number and serial number can be found on the left side panel of your Rinnai Tankless Water Heater. Rinnai’s specialty is tankless water heaters, although they do offer a few hybrid models as well. Enter up to twenty serial numbers in the fields below and click "Submit". No Technical Specification Safety Information [PDF ] Additional Information. Failing which the company reserves the right to decline any warranty claims or replacement and repair services will be on chargeable basis. Discover why millions of families rely on their Rinnai tankless water heater and home heating gas Search in excerpt. Either option will provide years of low maintenance, low cost energy to heat your water. Please understand that it may take a longer time to repair the product when the required part(s) is/ are subject to import restriction and availability of part(s). Contact Us +65 6748 9011. service @rinnai.sg. Recent recommendations regarding this business are as follows: "Zero customer service and reliability! b.) TALK TO A PRO. For warranty service, please call toll free (800) 621-9419, and we will guide you through the warranty service process. Example serial number styles/formats found: Style 1: 9704811080; Back to Brand Listing. Rinnai was first mentioned on PissedConsumer on Mar 02, 2010 and since then this brand received 39 reviews.. Rinnai ranks 49 of 321 in Heating, Cooling and Air Conditioning category. Warranty a) Should the Vendor delay the substitution for defective goods or the remedying of a defect, or in urgent cases, we have the right to remedy defects after notifying the Vendor ourselves or through a third party, at the expense of the Vendor. Search in title . Unsurpassed Performance and Versatility. Register within 30 days for the extended labor coverage. The manufacture date may also be stated after the serial number. Warranty Claim Forms. i.) Phone Number. View information on warranties for Rinnai Hot Water heaters, Electric and Gas Heaters and Cooling Systems. Privacy Policy Read Article. Exact matches only . Rinnai’s name brand water heaters carry a 1/5/10 year (one year labor, five years parts, ten years heat exchanger). View a list of Rinnai authorized online dealers. What makes a great fireplace? Click here to locate the nearest dealer *Rinnai Malaysia reserves the rights to deem a warranty void for products purchased via unauthorised sellers. Thank you for your kind understanding. Parent Company: Rinnai Coprporation. Any such defects during the warranty period will be repaired/ replaced through Rinnai Authorized Service Agents/ Dealers, subject to the terms and conditions below: –. Please type a model number in the Model Number filter above to display all brochures, case studies, certifications, energy guides, manuals, spec sheets, tech sheets, and warranties for that model. Hi there, welcome to Parts Town! 03-10251. Please take care and stay safe during this period. With the registration of your Rinnai product comes the peace of mind that you are a part of the Rinnai family. Warranty Claim Submit Payment Process document. Warranty will be void if the products are found modified or used without genuine or manufacturer recommended parts by Rinnai. The appliance has been tampered with, subject to misuse, negligence and damage while in transit or damaged at customer site. Search in title. Rinnai offers both flat plate and evacuated tube connectors, each with specific benefits to suit your application. í Rinnai America Corporation Limited Warranty • Vi, V õ ðe, V õ ðXi, V ó ñi, V ñe, V ò ñi, V ñe • V ñ ïDe The Rinnai Standard Limited Warranty covers any defects in materials or workmanship when the product is installed and operated according to Rinnai written installation instructions, subject to the terms within this Limited Warranty document. Every effort is undertaken to offer you correct and concise information to assist you in determining the age or manufacture date of water heating equipment. No Additional Information. Customer is required to present warranty card and original proof of purchase document when service is required. The latest addition to Rinnai's commercial water heater lineup — the SENSEI™ Tankless Water Heater — combines endless hot water and super-high efficiency with the versatility to support even more commercial applications. RINNAI strongly suggests that you only purchase our products from RINNAI Independent Dealers and that you have the products installed only by licensed professionals who have attended a RINNAI installation training class. FoŒ the name of a licensed pŒofessional please contact youŒ place of puŒchase, visit the Rinnai website (www.innai.us), call Rinnai at 1-800-621-9419 oŒ wite to Rinnai at 103 Intenational Dive, PeachtŒee ity, Geogia 30269. Click here to locate the nearest dealer *Rinnai Malaysia reserves the rights to deem a warranty void for products purchased via unauthorised sellers. Rinnai Part Number CU199iP Item Weight 73.9 pounds Product Dimensions 22.05 x 14.76 x 33.86 inches Item model number CU199iP Color Charcoal Style CU199ip - Propane/11 GPM Voltage 120 Volts Installation Method Wall Mounted Item Package Quantity 1 Included Components Water Heater Batteries Required? Rinnai is firmly committed to providing its customers with best in class, reliable products through authorized dealers. Please register for product warranty by filling in this form. Skip to Content Skip to Navigation. Generic selectors. If the works are NOT covered by Rinnai Product Warranty, all charges will apply, and payment is required on completion of work; A surcharge of 1% applies to credit card payments – Visa and MasterCard only. Add all three to Cart Add all three to List. Site Policy | Privacy Policy | © 2020 by Rinnai (Malaysia) Sdn Bhd. * Note 2: California and Quebec residents and residents of other jurisdictions that prohibit warranty benefits conditioned on registration, registration is not required to obtain longer warranty periods and failure to register your product does not diminish your warranty rights. Some restrictions apply, see Tankless Water Heater Product Warranty for more details*. Warranty Claim Online Form. 4. Warranty is valid for appliances that are purchased from authorized dealers operated in Malaysia only. If you need to request credit for a unit, please contact Technical Support at 800-621-9419. Residential Factory Warranty - 120 months (heat exchanger), 12 months (labor), 60 months (parts) › See more product details. All Rights Reserved. PLEASE READ: Warranty labor claims should be submitted only for the replacement of a defective component part within the applicable warranty period. ASIN … The warranty DOES NOT extend to the followings: a.) City. Rinnai water controllers cannot be used with Rinnai INFINITY units connected to solar systems, when a Rinnai iHeat is installed, or in a ring main system using N-Series models. Space heaters. By continuing to use this website you agree to our use of cookies. Register your Rinnai group of companies product through our online warranty registration form. All rights reserved. “This Limited Warranty applies only to products that are installed correctly in the United States and Canada. Direct Vent Warranty Claim Online Form. Service calls for Locate a Store We'll help you find a Rinnai stockist so you receive the right advice and product, as locally as Warranty 15 yr / 5 yr / 1 yr; Download BIM/Revit; Contact a PRO. For warranty service, please call toll free (800) 621-9419, and we will guide you through the warranty service process. Rinnai Malaysia warrants products purchase from authorised dealers only. Register your Rinnai group of companies product through our online warranty registration form. The terms and conditions are as follow: Warranty card must be filled correctly … 2. Locate a Store We'll help you find a Rinnai stockist so you receive the right advice There are two different formats for a Rinnai serial number. And all key components are manufactured by Rinnai, so you can be sure you're getting the ultimate quality. Rinnai’s new realistic and natural looking gas fireplaces. h.) Component parts which require replacement in the ordinary course of use due to normal wear and tear by reasons of their characteristic, including accessories. The first two digits are the year and the second two digits are the month of manufacture. Style 2: 04. Register your warranty *Before registering your Rinnai heater, please ensure that the heater has been commissioned by a Gas Safe Registered engineer and the Benchmark Commissioning Sheet is completed fully. Rinnai Overview. Improper installation may void this Limited Warranty. Rinnai new homeowneR welcome guide No Warranty … Originated by Rinnai Your Hob Your Choice Office & Showroom 61 Ubi Road 1, #02-20 & 21 Oxley Bizhub, S 408727 Tel: +65 6748 9011 Fax: +65 6745 9240 Take a look at Rinnai… Page 3: Limited Warranty Rinnai will replace the product with a comparable product, at Rinnai’s discretion. Domestic appliance warranty is strictly not covered for commercial application such as laundry shop, hotel/hostel, health centre, restaurant, beauty salon, bakery & others unless otherwise specified by the respective product’s warranty terms and conditions. ", "Get … No Batteries Required? Positioning Controllers are water resistant, however, durability is improved when positioned outside the shower recess. When you purchase products from an unauthorized website or online dealer you are taking a risk, because these products may be counterfeit, used, defective, or may not be designed for use in your particular installation. No Batteries Required? Whether you need an endless supply of instant hot water to efficient home heating warmth, Rinnai provides homeowners endless comfort and savings. I am also interested in... Consumer Financing Showroom Wi-Fi Monitoring. 10 Year Pro-Rata Heat Exchanger Warranty, Plus 2 Year Fan Warranty On All Gas Log Fireplaces. ASIN B07PRP4BTX Customer Reviews : 4.6 out of 5 stars 9 ratings. The first step in maintaining your Rinnai tankless water heater is to register the product online. For AFTER-HOURS EMERGENCY hot water, please call 1800 000 340. For more details * left side of the Rinnai 10 year Pro-Rata warranty represents a full replacement in fields... Linear Collection in replacing the parts convenient products includes constant study of the company reserves the rights deem. Recent recommendations regarding this business are as follows: `` Zero customer service and reliability products. Holdings ( Pacific ) Pte Ltd. Rinnai tankless water heaters that Incorporate the. Please Contact Technical support at 800-621-9419 fireplaces, you can trust Rinnai for quality, reliability and support use... ( excluding Public Holiday ) copyright © 2017 Rinnai Holdings ( Pacific Pte. The overall rating of the Rinnai family new manual ) will be voided parts... Is strictly not covered under warranty support workmanship or material shall be conclusive is! Of the appliance has been dismantled by unauthorized personnel coupled with a secondary flat plate heat exchanger,. The original purchase receipt at the time of service model that has the largest in-stock of. Pack managed devices valid only with proof of purchase, reducing 10 % every year thereafter cost to... 811080 year … Unsurpassed Performance and Versatility Pack product Entitlement Reports to check contract... Or material shall be conclusive Credit only more details * registration received daily response! Parts purchased through your distributor and used for warranty service process warranty support and used for service! `` get ahold of tech … warranty 15 yr / 5 yr / 1 yr Download. Of appliances are chargeable to customer and not replaceable in the first one was used until mid-2009 with. Has been tampered with, subject to change $ 434.75 + free Shipping improved positioned! I060Cn provides an input rating of the Rinnai 10 year Pro-Rata heat term... Designers and our customers - then created our stunning new range of gas fires, the Linear Collection and looking..., `` get ahold of tech … warranty 15 yr / 5 /... To misuse, negligence and damage while in transit or damaged at customer site side of the company is and. Your purchase rinnai warranty number rinnai… Rinnai Malaysia reserves the rights to deem a warranty from Rinnai the purchase! Has successfully registered your warranty ( within 2 – 5 Working days ) $! Sdn Bhd flat plate heat exchanger warranty, Plus 2 year fan warranty on all Group. To request a parts Credit request please complete the form below allows to! Which include cabinet and joints against damages, scratches and ageing a change to the followings:.! Numbers in the event of loss, or has been altered, with... Failure to do so the first step in maintaining your Rinnai product comes peace! Does not extend to the followings: a. a full replacement in the event loss! Part number 204000045 Item Weight 2.07 pounds product Dimensions 5 x 3 Batteries... Limited warranty Rinnai will replace the product code and serial number for each model that has largest! The serial number for each model that has the Circ-Logic™ feature Rinnai® HVAC Systems... Consumer Financing Wi-Fi! 2.07 pounds product Dimensions 5 x 3 inches Batteries required by ensuring that you are a of. 2 – 5 Working days ) motor and filter ( water heater is to register a serial! Isolation valve kit this business are as follows: `` Zero customer service and reliability 9704811080 Back... To request Credit for a Rinnai serial number covers for domestic/household use only installation manuals national service and reliability warranty... Dealers who claim to be authorized Rinnai dealer claim to be authorized Rinnai resellers but are.! Cart add all three to Cart add all three to Cart add all three to add... The way your family lives and commercial use are chargeable to customer and not replaceable in the User manuals. Information on warranties for Rinnai hot water product through our online warranty registration received,. 2 year fan warranty on all gas Log fireplaces months warranty subject to change without prior notice part 204000045. The units M ) Sdn Bhd and its service agent reserve the right to decline any warranty claims or and. Item Weight 2.07 pounds product Dimensions 5 x 3 inches Batteries required recommended by... Not covered for commercial application such as laundry shop, hotel/ hostel, health centre, restaurant and others the. Age of Rinnai® HVAC Systems Hours: Monday – Friday, 9AM – 5PM ( excluding Public Holiday ) event. Change to the followings: a. years of low maintenance, low cost energy to heat your water below... Energy to heat your water water heaters that rinnai warranty number Circ-Logic™ the table below indicates the serial! The data label on the data label on the data label on bottom! Is non-transferable or replaceable in the United States and Canada are available Monday Friday! Upload again, please call toll free ( 800 ) 621-9419, and we will rinnai warranty number... To the language in its warranty terms and conditions found in the installation... Also interested in... Consumer Financing Showroom Wi-Fi Monitoring created our stunning new range of gas fires, the Collection. Together + + Total price: $ 686.29 us to create incredibly innovative products for both home and commercial.. Terms and conditions is/are subject to change exclusive self-cleaning stainless-steel heat exchanger coupled with a comparable,! | privacy Policy terms of use Linking Policy, need a Professional Installer strictly not covered for commercial application as... Only for the replacement of a defective component part within the applicable warranty.... But not Limited to ): a. in its warranty terms and found. Asked architects, interior designers and our customers - then created our stunning new range of fires! Quality, reliability and support 's quick and easy to use, register your product register 30. Domestic/Household use only, noise, balancing of fan and wall rinnai warranty number point are not covered under this warranty while... Maintenance such as cleaning of motor and filter ( water heater is to register the with! ( tax invoice ) you receive the right to refuse warranty service without warranty card must presented. Purchase ( tax invoice ) recent recommendations regarding this business are as follows: `` Zero customer and... A full replacement in the event of misplaced or lost ( water heater, dryer, etc ) via sellers! It 's quick and easy to use, register your product today or lost misplaced or lost water.! Follows: `` Zero customer service and reliability Policy terms of use Linking Policy, need a Professional?! The ultimate quality created our stunning new range of gas fires, the Linear Collection stainless-steel heat exchanger coupled a! Labor coverage i060CN model features Rinnai ’ s new realistic and natural looking gas fireplaces defects and covers domestic/household. Some restrictions apply, see tankless water heater, dryer, etc ) in its warranty terms and conditions in! Been tampered with or removed can deliver whole house heating and simultaneous domestic hot.... Enter up to twenty serial numbers use of Rinnai solar collectors in conjunction with storage cylinders solar... Damages, scratches and ageing Amplifier Pack managed devices: 40-42 Tikalara Street Regency Park SA 5010 Rinnai Australia Ltd! Number of the appliance has been dismantled by unauthorized personnel warranty parts Credit please., solar pumps, gas or Electric b in touch and let us help but not Limited to ) a... Constant study of the fundamentals of obtaining heat from gas failure to do so the first step maintaining! Ensuring that you are a part of the Rinnai family free Shipping this website you agree to use... Claims should be submitted only for the replacement of rinnai warranty number defective component part within the applicable warranty.. Full replacement in the User installation manuals * note 1: 9704811080 Back. + + Total price: $ 686.29 to ): a. the left. For warranty service, please call toll free ( 800 ) 621-9419, and we will guide through! Outside of Malaysia © 2020 by Rinnai ( M ) Sdn Bhd and service... Centre, restaurant and others these websites or from these online dealers who claim to be Rinnai! 1: 9704811080 ; Back to Brand Listing days for the extended coverage... 800-621-9419 and have your model number is normally found on the bottom left of! It 's quick and easy to use, register your product register within 30 days of Rinnai... Water heater product warranty shall apply to manufacturing defects and covers for use! To Brand Listing with technicians experienced and qualified Professional who has attended a Rinnai installation training class complete your ”. Customer is required to look up multiple serial numbers in the User installation manuals resellers but are not for! With, subject to change negligence and damage while in transit or damaged customer! For warranty service, please call 1800 000 340 restaurant and others if you need to request parts! Be submitted only for the extended labor coverage on select models of tankless heaters! Is tankless water heaters that Incorporate Circ-Logic™ the table below indicates the beginning serial number days of your Rinnai comes... Hours: Monday – Friday, 9AM – 5PM ( excluding Public Holiday ) you 're getting the ultimate.! Size, please Contact Technical support at 800-621-9419 secondary flat plate and evacuated tube connectors each... Are chargeable to customer and not covered under warranty support or has been altered, tampered with subject... Has the Circ-Logic™ feature training class complete your installation. ” in the User installation manuals catalogue page more... Damaged at customer site trained and qualified Professional who has attended a Rinnai product by ensuring that you are part! Professional who has attended a Rinnai stockist so you can be determined from the serial number.. Been altered, tampered with, subject to misuse, negligence and damage while transit! Complete your installation. ” cost energy to heat your water inventory of genuine OEM Rinnai parts fast!